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WordPress Maintenance Retainers · Monthly

Custom

A dedicated WordPress engineer on call: continuous speed work, 6+ hours of development, Slack access and an SLA.

For businesses where the website is critical infrastructure. Custom gives you a senior WordPress engineer embedded in your team — reachable on Slack, working to an agreed SLA, and continuously improving speed, stability and features. Pricing scales with the hours and response times you need.

What's included

  • Everything in Growth

    Full maintenance, security, backups and performance monitoring.

  • 6+ hours of development every month

    Feature work, integrations, custom blocks and plugin development.

  • Direct Slack access

    A shared channel for quick questions and requests, no ticket system needed.

  • Response-time SLA

    Agreed response and resolution times for critical issues.

  • Continuous speed optimisation

    Proactive performance work, not just monthly check-ins.

  • Quarterly roadmap call

    Plan upcoming features and improvements together.

Ideal for

  • WooCommerce stores and membership sites
  • Agencies that need a white-label WordPress engineer
  • Businesses where downtime costs real money

How it works

  1. Discovery call

    We scope the hours, SLA and priorities that fit your business.

  2. Technical onboarding

    Access, staging, monitoring and a Slack channel are set up.

  3. Embedded support

    Ongoing work against a shared roadmap, reviewed every quarter.

FAQ

How is the price worked out?

It starts at $799/mo for 6 hours and a standard SLA, and scales with extra hours or faster response times.

Do you work with agencies?

Yes — I regularly work white-label for agencies and in-house marketing teams.

What does the SLA cover?

Agreed response times for critical, high and normal priority issues, written into the plan.

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